PRIVACY POLICY

Last Updated: February 6, 2026

At Jireh Dental Group, accessible from https://jirehdentalgroup.com/, one of our main priorities is the privacy of our visitors and patients. This Privacy Policy document contains types of information that is collected and recorded by Jireh Dental Group and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@jirehdentalgroup.com.

1. DATA CONTROLLER

Jireh Dental Group, located at Av. Curtidores 2039, Libertad, 21030 Mexicali, B.C., Mexico, is responsible for the processing of your personal data. We ensure that all information is handled in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (Mexico) and international best practices.

2. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Identification Information: Name, last name, date of birth, and gender.
  • Contact Information: Email address, phone number, and physical address.
  • Medical and Health Data (Sensitive Data): As a dental clinic, we collect information regarding your dental history, medical conditions, allergies, current medications, and X-rays. This information is strictly used for clinical diagnosis and treatment.
  • Technical and Usage Data: IP address, browser type, time zone settings, and how you interact with our website through cookies and tracking technologies.

3. HOW WE USE YOUR INFORMATION

We use the information we collect in the following ways:

  • To provide dental care: To schedule appointments, perform dental procedures, and maintain a clinical record of your health.
  • To communicate with you: To respond to your inquiries via contact forms or WhatsApp, and to send appointment reminders or post-operative instructions.
  • For billing and administration: To process payments, issue invoices, and manage internal accounting.
  • To improve our website: To understand how visitors use our site and optimize the user experience.
  • For marketing (with consent): To send you information about promotions, new dental technologies, or oral health tips. You may opt-out of these communications at any time.

4. DATA RETENTION AND SECURITY

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, medical record retention laws in Mexico).

We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

5. DATA TRANSFER AND THIRD PARTIES

Jireh Dental Group does not sell, trade, or rent your personal identification information to others. We may share information with:

  • Medical Specialists & Laboratories: When necessary for your treatment (e.g., sending dental impressions to a lab for crowns or dentures).
  • Service Providers: Third-party companies that help us operate our website or conduct our business (e.g., email services), as long as those parties agree to keep this information confidential.
  • Legal Requirements: If required by law to comply with a judicial proceeding or court order.

6. COOKIES AND WEB BEACONS

Like any other website, Jireh Dental Group uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

7. YOUR DATA PROTECTION RIGHTS (ARCO RIGHTS)

Under applicable laws, you have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Erasure (Cancellation): You have the right to request that we erase your personal data, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data for specific purposes (such as marketing).

To exercise any of these rights, please contact us at info@jirehdentalgroup.com with the subject “Data Protection Request.”

8. INTERNATIONAL PATIENTS

If you are visiting us from the United States or Canada, please be aware that your information will be transferred to and processed in Mexico. By providing your information, you consent to this transfer and processing in accordance with Mexican privacy laws.

9. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@jirehdentalgroup.com
  • By phone: (+52) 686-843-8659
  • Address: Av. Curtidores 2039, Libertad, 21030 Mexicali, B.C., Mexico.